Terms ofService
Review the terms that govern use of the Dream Weaver Group website. These terms explain important conditions relating to our information and services.
Welcome to Dream Weaver Group. These Terms of Service govern your access to and use of our website, www.dreamweaver.co.za, including its content, information, downloadable resources and enquiry facilities.
By accessing or using this website, you agree to these terms. If you do not agree, please discontinue using the website.
1. Company Information
Dream Weaver Group is the trading name of Dream Weaver Trading 134 (Pty) Ltd, a company registered in the Republic of South Africa.
Company Registration Number: 2006/018502/07
Business Address:35 Waterford Drive
Unit 15, Waterford Office Park
Fourways, Johannesburg
2191, South Africa
Telephone: +27 11 658 1717
Email: sales@dreamweaver.co.za
Website: www.dreamweaver.co.za
For the purposes of these terms, "Dream Weaver Group", "we", "our" and "us" refer to Dream Weaver Trading 134 (Pty) Ltd, unless otherwise stated.
2. About Our Services
Dream Weaver Group provides technology, communications, infrastructure and alternative-energy solutions to businesses, organisations, reseller partners and residential customers.
Our offerings include:
- On-premise and cloud-based PBX systems.
- Voice over Internet Protocol (VoIP) and SIP trunking solutions.
- Unified communications and related telecommunications equipment.
- Cloud services, data backup, storage and disaster recovery.
- ICT managed services and cybersecurity solutions.
- CCTV, access control and related security technologies.
- Solar energy systems and alternative-energy solutions.
- Technology distribution, implementation and technical support.
The availability, pricing and suitability of individual products and services may vary according to geographical location, infrastructure, supplier availability, technical requirements and contractual arrangements.
3. Website Use
You agree to use this website lawfully and responsibly.
You may not:
- Use the website for fraudulent, unlawful or misleading activities.
- Attempt to gain unauthorised access to our systems, servers or information.
- Introduce malicious software, harmful code or other disruptive technologies.
- Copy, reproduce or distribute protected website content without permission, except where permitted by law.
- Interfere with the security, availability or functionality of the website.
- Submit false, misleading or unauthorised information through our contact forms.
We reserve the right to restrict access to the website where reasonably necessary to protect its security, operation or users.
4. Product and Service Information
We aim to provide accurate and current information about our services, products and technologies.
However, product specifications, features, availability, compatibility and pricing may change.
Information published on this website is provided for general information purposes and does not automatically constitute a binding quotation, offer or service agreement.
Before purchasing or subscribing to a service, customers should obtain written confirmation of the applicable technical requirements, pricing, service specifications and contractual conditions.
We reserve the right to correct errors or update information on the website without prior notice.
5. Quotations and Service Agreements
Submitting an enquiry or requesting a quotation does not automatically create a contractual relationship.
A binding agreement for the supply of products or services will arise only in accordance with the applicable quotation, order acceptance, service agreement or other agreed contractual documentation.
Certain services may require separate agreements covering installation, licensing, hosting, connectivity, maintenance, support, service levels or recurring charges.
Where a separate agreement applies, that agreement will govern the relevant service. These website terms do not override an expressly agreed service contract.
6. Telecommunications and Cloud Services
Telecommunications, VoIP, SIP trunking, hosted PBX and cloud services may depend on third-party infrastructure, internet connectivity, electricity supply, hardware, software and network availability.
Service quality and functionality can be affected by external technical factors.
Specific service availability, performance standards, support arrangements and service-level commitments will be determined by the applicable customer agreement.
No particular uptime percentage, uninterrupted connectivity or guaranteed service performance is promised solely by information displayed on this website.
7. Equipment and Technology Products
Products such as IP phones, telecommunications gateways, network equipment, security systems, inverters and related hardware may be subject to manufacturer specifications, licensing conditions and warranty arrangements.
Customers are responsible for ensuring that purchased equipment is suitable for its intended environment, except where suitability has been expressly confirmed as part of an agreed service.
Applicable product warranties, installation obligations, repair arrangements and return conditions will be communicated through the relevant purchase or service documentation.
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under applicable consumer protection legislation.
8. Alternative-Energy Solutions
Solar and alternative-energy solutions may require technical assessments, site inspections, engineering designs, municipal or regulatory approvals, and confirmation of electrical infrastructure requirements.
Information on this website does not replace a professional assessment of an individual property's energy needs or installation suitability.
System specifications, installation timelines, performance expectations, warranties and maintenance responsibilities will be governed by the relevant written quotation or agreement.
9. Intellectual Property
Unless otherwise stated, the website's original content, branding, layout, graphics, text and other protected materials belong to Dream Weaver Group or are used under appropriate licence or permission.
Third-party trademarks, brand names, logos and product information remain the property of their respective owners.
You may access and download material made available for informational or legitimate business purposes, subject to any applicable licence or usage restrictions.
You may not commercially reproduce, modify or redistribute protected content without the necessary authorisation.
10. Third-Party Links and Resources
Our website may contain links to manufacturer websites, business partners, service providers and other external resources.
These links are provided for convenience and informational purposes.
We do not control third-party websites and are not responsible for their content, security, accuracy or privacy practices.
Visitors should review the terms and privacy policies of external websites before using their services.
11. Website Availability
We take reasonable steps to maintain a functional, secure and accessible website.
However, website access may occasionally be interrupted by maintenance, technical faults, network disruptions, security incidents or other circumstances beyond our reasonable control.
We do not guarantee that the website will always be available, uninterrupted or free from errors.
12. Limitation of Liability
To the extent permitted by applicable law, Dream Weaver Group will not be liable for indirect, incidental or consequential losses arising solely from the use of, or inability to access, this informational website.
We do not warrant that all website information is complete, error-free or suitable for every individual business requirement.
This provision does not exclude liability that cannot lawfully be excluded or limited, including applicable statutory consumer rights.
Liability relating to contracted products or services will be governed by the relevant agreement and applicable law.
13. Protection of Personal Information
We recognise the importance of protecting personal information.
Personal information submitted through our website will be handled in accordance with our Privacy Policy and applicable South African data-protection legislation.
Please refer to our separate Privacy Policy for information about data collection, processing, sharing, security and individual privacy rights.
14. Changes to These Terms
We may revise these Terms of Service to reflect changes in our website, business operations, legal requirements or relevant services.
The latest version will be published on this page with an updated revision date.
Changes will apply from the date they are published, unless otherwise indicated or required by law.
Material amendments to existing customer service contracts will be handled in accordance with those contracts and applicable law.
15. Governing Law
These website terms are governed by the laws of the Republic of South Africa.
Any dispute concerning the use of this website will be subject to the jurisdiction of the appropriate South African courts, subject to applicable legislation and mandatory dispute-resolution rights.
16. Contact Information
For questions regarding these Terms of Service, please contact:
Dream Weaver Group
Dream Weaver Trading 134 (Pty) Ltd
Email: sales@dreamweaver.co.za
Telephone: +27 11 658 1717
35 Waterford Drive
Unit 15, Waterford Office Park
Fourways, Johannesburg
2191, South Africa
We welcome enquiries and will endeavour to direct your request to the appropriate team.