Cloud Business TelephonyThat Works Beyond the Office.

A cloud PBX is a hosted business telephone system where core telephony services are provided from a cloud platform rather than a traditional PBX installed at your premises. This can reduce the amount of on-site hardware required and make it easier to support users across different locations.

Not necessarily. Depending on the chosen solution, users may work with supported desk phones, desktop applications, mobile apps or a combination of devices. The best mix depends on how your staff work, the features they need and the level of mobility required.

Yes. Cloud communications can support users across offices and remote locations, provided the required connectivity and security are in place. Staff can often use supported applications or devices while keeping a consistent business number and communication experience.

Number migration may be possible depending on the current provider, number type and service requirements. We recommend checking portability before migration planning so that number changes, if any, are known in advance.

Voice quality depends on stable connectivity, sufficient bandwidth and appropriate network configuration. Your environment should be assessed before migration so that internet performance, failover and local network conditions support reliable business calling.

uCloud is Dream Weaver Group’s South African-developed cloud offering covering hosted communications and related ICT, backup, storage and business-continuity services. It is designed to bring several connected business technology services together through one managed environment.

Yes. Hosted platforms can help connect users across multiple sites through a common communications environment. This can simplify extension management, internal calling and user administration while still allowing each branch to operate according to its own requirements.

Yes, subject to an assessment of your existing numbers, handsets, network, integrations and migration requirements. A phased migration can often be planned to reduce downtime and make sure users are prepared before the old system is retired.

It can be a strong option for organisations that need flexibility across users and locations, although the correct architecture depends on the business. New users and sites can often be added more easily than with a traditional fixed on-site system.

Dream Weaver can review your current environment and discuss suitable hosted, migration and connectivity options. A short discovery process helps identify the number of users, required features, existing numbers and any integration or continuity requirements.